Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in Pontefract?
The branch is open Monday to Wednesday from 9:00 to 16:30, Thursday and Friday from 9:00 to 14:00, and Saturday and Sunday from 9:00 to 12:00.
What payment options are accepted at Post Office Travel Money?
You can pay using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Do I need identification to buy or exchange currency at Post Office Travel Money?
Yes. If paying by card, you must bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. Identification may also be requested for some cash transactions and identity verification might be needed at the counter.
Which currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies, including Euro, US Dollars, Australian Dollars, Canadian Dollars, South African Rand, and more, but only one currency can be loaded at a time.
What services does Post Office Travel Money offer?
They provide Travel Money Cards, currency buy back, and a travel money refund guarantee with competitive rates and 0% commission.
Is there a mobile app to order travel money from Post Office Travel Money?
Yes, you can use the Post Office Travel app available on the Apple App Store and Google Play to order travel money conveniently.
Which nearby places can help me with postal and courier services near Post Office Travel Money?
Nearby, you can find Brackenhill Post Office and Evri ParcelShop for postal and courier services respectively, making it easy to manage your mail and parcels when visiting the currency exchange.
Where can I find nearby places to eat or relax after visiting Post Office Travel Money?
Close by are several dining options such as The Angel pub and restaurant, Butterfly Sandwich Bar café, Crusty’s Indian and pizza restaurant, and New Tung Shing Chinese restaurant to enjoy a meal or relax.
Are there convenience stores near Post Office Travel Money if I want to shop nearby?
Yes, nearby convenience stores include Go Local Extra and SPAR Ackworth, useful for picking up groceries or snacks before or after your visit.
Can I find fuel stations near Post Office Travel Money?
Yes, there are fuel stations nearby such as Esso and TotalEnergies if you need to fill up your vehicle when in the area.
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