Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in Crawley?
Post Office Travel Money in Crawley is open Monday to Friday from 07:30 to 19:00, Saturday from 08:00 to 19:00, and Sunday from 09:00 to 13:00.
What payment methods are accepted at Post Office Travel Money?
Post Office Travel Money accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa payments.
What currencies can be loaded onto the Post Office Travel Money Card?
You can load up to 22 currencies onto the card one at a time, including Euro, US dollar, Australian dollar, Canadian dollar, New Zealand dollar, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss franc, Polish zloty, Pound Sterling, Chinese yuan, Czech koruna, Danish krone, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar, and Swedish krona.
Is identification required when buying or exchanging currency at Post Office Travel Money?
Yes, if you are buying currency and paying by card, you need to provide a valid passport, UK or EEA photocard driving licence, or an EEA identity card. Identification may also be required for some cash transactions, and your identity may be electronically verified at the counter.
Does Post Office Travel Money offer any refund guarantees?
Yes, they offer a Travel Money Refund Guarantee, allowing you to refund your currency within 28 days if your trip is cancelled.
Can I order travel money online or via an app?
Yes, you can order travel money online through their website or use the Post Office Travel app available on both the Apple App Store and Google Play Store for convenient access.
What services does Post Office Travel Money provide besides currency exchange?
They provide Currency Buy Back and a Travel Money Refund Guarantee service to give customers flexibility and confidence when purchasing foreign currency.
Which nearby places can help me find Post Office Travel Money easily in Crawley?
Nearby locations such as Post Office-North Road, Evri ParcelShop, and Courier Expert can help you identify the area around Post Office Travel Money at 104 North Road in Crawley.
What nearby amenities can I visit before or after getting foreign currency at Post Office Travel Money?
You can visit nearby spots such as Costa Coffee for refreshments, Shark Club London Gatwick for dining and drinks, or The Pauline Quirke Academy of Performing Arts for entertainment and education.
Are there any nearby hotels convenient for travelers using Post Office Travel Money in Crawley?
Yes, Sandman Signature London Gatwick Hotel, Ramada Plaza Gatwick, and Eagle Owl Property are nearby hotels suitable for travelers visiting Post Office Travel Money.
Brand Certified Facts from Post Office Travel Money
This information is certified by Post Office Travel Money and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: