Certified by Post Office Travel Money • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money?
Post Office Travel Money is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What identification do I need when buying or exchanging currency at Post Office Travel Money?
You need to bring a valid passport, a valid UK or EEA photocard driving licence, or an EEA identity card. For card payments, one of these IDs is mandatory. Some cash transactions may also require ID verification.
Which currencies can I load onto a Post Office Travel Money Card?
You can load currencies including Euro, US Dollar, Australian Dollar, Canadian Dollar, New Zealand Dollar, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, Swiss Franc, Polish Zloty, Pound Sterling, Chinese Yuan, Czech Koruna, Danish Krone, Hong Kong Dollar, Hungarian Forint, Japanese Yen, Norwegian Krone, Saudi Riyal, Singapore Dollar, and Swedish Krona.
What payment methods are accepted at Post Office Travel Money?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Does Post Office Travel Money offer a refund if my trip is cancelled?
Yes, they offer a travel money refund guarantee, allowing you to refund your currency within 28 days of purchase if your trip is cancelled.
Can I order currency online for Post Office Travel Money?
Yes, you can order currency online through their website at https://www.postoffice.co.uk/travel-money.
How can Brush Strokes Whitley Bay help me during my visit to Post Office Travel Money?
Brush Strokes Whitley Bay offers professional services nearby, so you might visit them for consultations or services before or after handling currency exchange at Post Office Travel Money.
Are there dining options near Post Office Travel Money where I can eat after exchanging currency?
Yes, nearby restaurants such as Nazar 24 Turkish Grill Mezze House, Roma Ristorante, Leo's Coffee Lounge, and The Crescent Cafe offer dining options to enjoy a meal after your visit.
Which nearby places can I visit for relaxation or beauty services near Post Office Travel Money?
Nearby beauty and spa places include Blue Blood Tattoo Studio, Steves Barber Shop, Rock Scissors Paper, Dr Vaughan Aesthetics, and A1 barbershop for various beauty and grooming treatments.
Is there convenient parking or transport options near Post Office Travel Money to help me get there?
While specific transport stations are not listed, nearby locations such as Seaton Delaval Post Office and local shops make the area accessible. Checking local public transport or parking in Whitley Bay's Avenue Road area is recommended for your visit.
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