Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours for Post Office Travel Money in Wallsend?
Post Office Travel Money is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and is closed on Sundays.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies including Euro, US Dollars, Australian Dollars, Canadian Dollars, Thai Baht, UAE Dirham, Turkish Lira, and more.
Do I need to bring identification when buying or exchanging currency in the branch?
Yes, if paying by card you'll need a valid passport, UK or EEA photocard driving licence, or EEA identity card. Some cash transactions may also require ID verification.
What payment options are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
What services does Post Office Travel Money offer besides currency exchange?
They offer Currency Buy Back and a Travel Money Refund Guarantee where currency is refunded within 28 days if your trip is cancelled.
Is there an app to help manage Post Office Travel Money services?
Yes, you can use the Post Office Travel app available on iOS and Android to order travel money hassle-free.
Which nearby places can I visit for food before or after visiting Post Office Travel Money?
You can visit nearby restaurants and cafes like Subway, Farmaggiano's Italian Restaurant, KFC, or Costa Wallsend to enjoy a meal or coffee.
Are there any local beauty or wellness salons near Post Office Travel Money?
Yes, nearby you can find beauty salons such as Eyebrow Gallery, Majestic Nail Bar, and Yazz Creative Hair Design for various beauty and spa treatments.
Where can I find financial services or currency exchange options close to Post Office Travel Money?
Nearby you can find The Cheque Shop offering financial services and currency exchange.
Are there convenient ATM options near Post Office Travel Money?
Yes, there are ATMs nearby including one labeled ATM (Post Office) and another called Atm, making cash withdrawal easy.
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