Certified by Post Office Travel Money • May 24, 2026
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Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What services does Post Office Travel Money offer?
Post Office Travel Money provides travel currency exchange with competitive rates, 0% commission, and a travel money refund guarantee within 28 days if your trip is cancelled.
Which currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time including Euros, US Dollars, Australian Dollars, Canadian Dollars, South African Rand, Thai Baht, UAE Dirham, Turkish Lira, Singapore Dollars, and more.
What forms of identification are required to buy or exchange currency in a branch?
You need a valid passport, UK or EEA photocard driving licence, or an EEA identity card when buying currency and paying by card. Some cash transactions may also require ID verification with a permanent UK address.
What are the payment options accepted at Post Office Travel Money?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa cards.
What are the opening hours of Post Office Travel Money at 460 Hylton Road, Sunderland?
Currently, the Post Office Travel Money branch is closed every day of the week.
How can I order travel money from Post Office Travel Money online?
You can order travel money online via their website at https://www.postoffice.co.uk/travel-money or through the Post Office Travel app available on iOS and Android.
Is there an ATM available near Post Office Travel Money?
Yes, there is a Post Office ATM nearby where you can withdraw cash conveniently.
Are there other Post Office branches close to Post Office Travel Money?
Yes, Ford Post Office and Post Office-Ford are nearby, offering additional postal and retail services that may complement your visit.
What nearby places can I visit before or after my trip to Post Office Travel Money?
You can visit Havelock Park for some outdoor relaxation or check out Julie's Unique Creations for party supplies and gifts nearby.
How can nearby convenience stores be useful when visiting Post Office Travel Money?
Nearby convenience stores such as Premier and Costcutter (Front Road) can be handy for picking up snacks or essentials during your visit to Post Office Travel Money.
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