Certified by Post Office Travel Money • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
Sunday7:00 AM - 4:00 PM
Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What is the unique Travel Money service offered by Post Office Travel Money?
Post Office Travel Money provides holiday cash with competitive rates and 0% commission, plus a refund of your currency within 28 days if your trip is cancelled.
What identification is required when buying or exchanging currency at the branch?
You need to bring a valid passport, UK or EEA photocard driving licence, or an EEA identity card. ID may also be required for some cash transactions and electronic identity verification may be performed at the counter.
Which currencies can I load onto the Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euro, US dollars, Australian dollars, Canadian dollars, Thai baht, UAE dirham, Turkish lira, South African rand, and more.
What payment options are accepted at Post Office Travel Money?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
What are the opening hours of Post Office Travel Money?
Open Monday to Friday from 09:00 to 17:30, Saturday 09:00 to 13:00, and Sunday 07:00 to 16:00.
Can I order travel money online or via an app?
Yes, you can order via their website or by using the Post Office Travel app available on both iOS and Android platforms.
Where is Post Office Travel Money located?
It's located at 23 Ipswich Street, Stowmarket, Suffolk, IP14 1AH, United Kingdom.
Are there any convenience stores near Post Office Travel Money where I can shop after getting currency?
Yes, nearby convenience and grocery stores include One Stop Stores, Nisa, and Stowmarket Stores, making it easy to run errands before or after your visit.
What dining options are available near Post Office Travel Money for a quick meal or coffee?
Nearby dining options include The Candy Cane Sweetshop and Ice Cream Parlour, Greggs bakery and café, Passione D'Amore smoothie juice bar, and Fred's Bar and Vinyl for coffee and drinks.
How can I reach Post Office Travel Money if I need transport or taxi services?
Kelly's cabs, a local taxi service near Post Office Travel Money, can help customers reach the location conveniently.
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