Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in Stoke-on-Trent?
Post Office Travel Money is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
What identification do I need to buy or exchange currency at Post Office Travel Money?
If paying by card, you need a valid passport, UK or EEA photocard driving licence, or EEA identity card. ID may also be required for some cash transactions, and identity verification might occur electronically at the counter.
Which currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euros, US Dollars, Australian Dollars, Canadian Dollars, South African Rand, UAE Dirham, Turkish Lira, Thai Baht, Singapore Dollars, and more.
Does Post Office Travel Money offer any guarantees for currency purchases?
Yes, they offer a Travel Money Refund Guarantee, refunding your currency within 28 days if your trip is cancelled.
What payment options are available at Post Office Travel Money?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, or Visa.
Where is Post Office Travel Money located?
It is located at 123 College Road, Stoke-on-Trent, Staffordshire, ST4 2EE, United Kingdom.
How can nearby places help me plan my visit to Post Office Travel Money?
Nearby places like St. Jude's Post Office and ATM (Post Office) provide convenient postal and cash services, while cafes like Chaiiwala and Rice n 3 حلال street Food offer nearby options for a meal or coffee before or after your currency exchange.
Are there any nearby beauty or grooming services close to Post Office Travel Money?
Yes, Qc Studios and SLIK. Barbers offer barber and beauty services nearby for customers looking to freshen up during their visit.
Can I combine a visit to Post Office Travel Money with shopping or dining nearby?
Definitely, you can visit nearby shops like Fancy Boutique for clothing, or enjoy meals at Nafees Bakers & Sweets, Khan's Desi Nashta, or Wrights bakery and pizza restaurant.
Is there an app I can use to order travel money from Post Office Travel Money?
Yes, you can use the 'Post Office Travel' app available on iOS and Android to order travel money conveniently online.
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