Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What services does Post Office Travel Money provide?
Post Office Travel Money offers currency exchange services, including competitive rates with 0% commission, travel money card loading, currency buy back, and a travel money refund guarantee.
What are the opening hours of Post Office Travel Money?
The branch is open Monday to Saturday from 9:00 AM to 5:30 PM and closed on Sundays.
What identification do I need to buy or exchange currency at Post Office Travel Money?
If paying by card, you must provide a valid passport, UK or EEA photocard driving licence, or EEA identity card. Some cash transactions may also require ID and electronic identity verification.
Which currencies can I load onto the Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euro, US dollars, Australian dollars, Canadian dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, pounds Sterling, Japanese yen, and more.
What payment options are accepted at Post Office Travel Money?
You can pay using American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
How can I order travel money from Post Office Travel Money online?
You can order travel money online through their website or mobile apps. Visit https://www.postoffice.co.uk/travel-money or download the Post Office Travel app available on both iOS and Android.
Are there any nearby places to visit around Post Office Travel Money in Newcastle?
Yes, nearby you can visit Chocyholics candy store for sweet treats, The Cloud Arcade department store for shopping, and Cappello Lounge for dining and drinks.
How can I combine a visit to Post Office Travel Money with other services in the area?
While visiting Post Office Travel Money, you can also access postal services at Newcastle Under Lyme Post Office, send parcels via Evri ParcelShop, or visit the nearby Western Union for money transfer services.
Where can I find beauty and grooming services near Post Office Travel Money?
Nearby, you can find Francesco Hair Salon Newcastle and Rebecca Amy Beauty Clinic for hair and beauty treatments, as well as Gents Turkish Barber for grooming services.
Are there any banks or financial services close to Post Office Travel Money?
Yes, The Co-operative Bank - Newcastle-Under-Lyme is nearby for banking services, and Western Union for money transfers.
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