Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What services does Post Office Travel Money provide?
Post Office Travel Money offers holiday cash with competitive rates, 0% commission, currency buy back, and a travel money refund guarantee within 28 days if your trip is cancelled.
What are the opening hours of Post Office Travel Money?
The branch is open Monday to Friday from 09:30 to 17:30, and on Saturday from 09:00 to 15:00. It is closed on Sundays.
What identification is required when buying or exchanging currency at the branch?
If paying by card when buying currency, you must bring a valid passport, a UK or EEA photocard driving licence, or an EEA identity card. Some cash transactions also require ID verification with a permanent UK residential address.
Which currencies can I load onto the Post Office Travel Money Card?
You can load up to 22 currencies including Euro, US dollars, Australian dollars, Canadian dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Japanese yen, and others, but only one currency can be loaded at a time.
What payment options does Post Office Travel Money accept?
They accept payments via American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I order travel money online or via an app?
Yes, you can order online at https://www.postoffice.co.uk/travel-money or use the Post Office Travel app available on Apple Store and Google Play.
Is there an ATM nearby if I need cash outside of Post Office Travel Money hours?
Yes, there are several ATMs nearby including an ATM at the Post Office. These can provide cash access beyond branch hours.
What other postal services are available near Post Office Travel Money?
Nearby postal services include Clifton Street Post Office, Clifton Street Sub Post Office, and Post Office-Clifton Street offering various postal and banking services.
Are there dining options near Post Office Travel Money?
Yes, there are several dining options nearby including Happy Wok, Everest Wok, Ram's Prasad Indian and Peri Peri Chicken, The Olive Grove Cafe, and Greggs for a variety of cuisines and quick meals.
Where can I find beauty and wellness services close to Post Office Travel Money?
Nearby beauty and wellness options include VV Beauty Boutique, Polkadots - Hair & Beauty Salon, Alicia Dowling Studio, Ryan's Barber Cardiff, and Crystal Nails for beauty treatments and hair care.
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