Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What services does Post Office Travel Money offer?
Post Office Travel Money offers currency exchange services including competitive holiday cash rates, 0% commission, currency buy back, and a refund guarantee within 28 days of purchase if your trip is cancelled.
What are the opening hours of Post Office Travel Money?
Post Office Travel Money is open Monday to Saturday from 08:00 to 20:00 and Sunday from 09:00 to 17:00.
What identification do I need to bring when buying or exchanging currency at Post Office Travel Money?
If you are buying currency and paying by card, you need to bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. Identification may also be required for some cash transactions and electronic identity verification may be performed.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies on the Travel Money Card, including Euros, US Dollars, Australian Dollars, Canadian Dollars, South African Rand, Thai Baht, UAE Dirham, Turkish Lira, Singapore Dollars, and others.
What payment options are accepted at Post Office Travel Money?
Payment methods accepted include American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Is there a mobile app available for Post Office Travel Money?
Yes, the Post Office Travel Money app is available on both the Apple App Store and Google Play Store for convenient travel money management.
Can I get holiday cash hassle-free at Post Office Travel Money?
Yes, Post Office Travel Money provides holiday cash with competitive rates and no commission, making it hassle-free to get travel money.
Where can I find an ATM near Post Office Travel Money in Cardiff?
There is an ATM (Post Office) located nearby, offering convenient access to cash when visiting Post Office Travel Money at 53 Holmesdale Street.
Are there any places to eat near Post Office Travel Money?
Yes, nearby places to eat include New World, an Asian restaurant, and Brutons The Bakers, a bakery and cafe. You can enjoy a meal or snack before or after handling your travel money needs.
What nearby shops and services can I visit alongside Post Office Travel Money?
Nearby you can find Premier convenience store, Holmesdale Street Post Office, Western Union for financial services, and several beauty salons like Flawless Beauty Studio and Make-Up & Hair by Erum for additional errands or pampering.
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