Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in Newark?
Post Office Travel Money in Newark is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
What currencies can I buy or load onto the Post Office Travel Money Card?
You can buy various currencies including Euros, US Dollars, South African Rand, Australian Dollars, New Zealand Dollars, UAE Dirham, Canadian Dollars, Turkish Lira, Singapore Dollars, and Thai Baht. The Travel Money Card can hold up to 22 currencies, loaded one at a time.
Do I need to bring identification when buying or exchanging currency at the branch?
Yes, if paying by card, you need to bring a valid passport, UK or EEA photocard driving licence, or an EEA identity card. Some cash transactions may also require ID and electronic identity verification.
What payment methods are accepted at Post Office Travel Money?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Does Post Office Travel Money offer any guarantees for currency bought?
Yes, they offer a Travel Money Refund Guarantee which allows refunds of your currency within 28 days of purchase if your trip is cancelled, with competitive rates and no commission fees.
How can I order Post Office Travel Money online or via an app?
You can order currency online at https://www.postoffice.co.uk/travel-money or via the Post Office Travel app available on Apple App Store and Google Play Store.
Are there any ATMs nearby where I can withdraw cash after visiting Post Office Travel Money?
Yes, there is an ATM at the nearby Post Office which you can use for cash withdrawals.
What nearby places can I visit for additional postal or financial services?
You can visit nearby Newark Post Office for postal services, Barclays Local for banking, and Western Union for financial services.
Are there any nearby eateries or places to relax near Post Office Travel Money?
Yes, nearby you can enjoy a meal or drinks at 嘉壽司 Ga Sushi, The Clay Tavern, or Old Kings Arms, which are popular local restaurants and pubs.
What nearby services are available if I want to combine errands while visiting Post Office Travel Money?
You can find beauty and spa services at The Village Salon and Little Saigon Nail Spa and Beauty, get mobile phone products at Phonemate, or pick up photography services at Photo-Me nearby.
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