Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in Alnwick?
Post Office Travel Money is open Monday to Saturday from 8:00 AM to 5:00 PM, and on Sundays from 8:00 AM to 12:00 PM.
What types of payment does Post Office Travel Money accept?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa payments.
Do I need to bring identification to buy or exchange currency in branch?
Yes, if paying by card, you must bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. Some cash transactions may also require ID and identity verification.
Which currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies including Euros, US Dollars, Australian Dollars, Canadian Dollars, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, Swiss Francs, and more.
Does Post Office Travel Money offer any guarantees on currency purchases?
Yes, they offer a Travel Money Refund Guarantee and Currency Buy Back services, and will refund your currency within 28 days if your trip is cancelled.
How can I order travel money from Post Office Travel Money online?
You can order travel money online through their website at https://www.postoffice.co.uk/travel-money or via their mobile apps available on iOS and Android.
What nearby cafes can I visit around Post Office Travel Money in Alnwick?
Nearby cafes include Melvyn's Cafe, Copperfields, and Upper Howick Design, great places to relax before or after your currency exchange.
Are there any nearby pubs or bars close to Post Office Travel Money?
Yes, The Queens Head and Pig in Muck are popular nearby pubs and bars, ideal for a meal or drink after your visit.
Is there convenient taxi service near Post Office Travel Money for transportation?
Yes, 333 Taxis offering taxi service and airport shuttles is close by to help with your transport needs.
What can I find near Post Office Travel Money if I need postal or shipping services?
Nearby you can find Alnwick Post Office and a Post Office with shipping center services, which can be useful for mailing needs.
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