Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
Where is Post Office Travel Money located?
Post Office Travel Money is located at 99 Guisbrough Road, Middlesbrough, North Yorkshire, TS7 0JS, UK.
What are the opening hours of Post Office Travel Money?
Post Office Travel Money is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:30 PM. It is closed on Sundays.
What payment options does Post Office Travel Money accept?
Post Office Travel Money accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies onto the card one at a time, including Euro, US dollars, Australian dollars, Canadian dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, pounds Sterling, Chinese yuan, and more.
Do I need to bring identification when buying or exchanging currency at the branch?
Yes, when buying currency and paying by card, you need a valid passport, UK or EEA photocard driving licence, or EEA identity card. Additional ID may be required for some cash transactions for electronic identity verification.
Does Post Office Travel Money offer any refund guarantees?
Yes, they offer a Travel Money Refund Guarantee which allows refunding your currency within 28 days of purchase if your trip is cancelled.
Are there any Indian restaurants near Post Office Travel Money?
Yes, 'Mojoe's' and 'Mojoes' are Indian restaurants near Post Office Travel Money, great options if you're looking to enjoy Indian cuisine before or after your visit.
Is there convenient public transport near Post Office Travel Money?
Yes, Nunthorpe railway station is nearby, providing convenient transportation options to reach Post Office Travel Money easily.
Where can I find a pharmacy near Post Office Travel Money?
Boots Pharmacy and Boots are nearby, offering pharmacy, hair supply, and cosmetic products, helpful for any last-minute travel essentials.
Are there any beauty and spa services close to Post Office Travel Money?
Yes, nearby beauty and spa locations include Aqua Health and Beauty, LUSH hair and nails, Infinity Aesthetics, and Little Spa Boutique where customers can relax and pamper themselves.
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