Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in Norwich?
Post Office Travel Money is open Monday to Saturday from 5:00 AM to 8:00 PM, and on Sundays from 6:00 AM to 6:00 PM.
Do I need to bring any identification when buying or exchanging currency at the branch?
Yes, if paying by card, you need to bring a valid passport, UK or EEA photocard driving licence, or an EEA identity card for currency transactions. Some cash transactions may also require ID verification.
Which currencies can I load onto the Post Office Travel Money Card?
You can load up to 22 currencies including Euro, US Dollar, Australian Dollar, Canadian Dollar, South African Rand, Thai Baht, UAE Dirham, Turkish Lira, Swiss Francs, Japanese Yen, and more, but only one currency can be loaded at a time.
What services does Post Office Travel Money offer?
The branch offers services including Travel Money Cards, currency buy back, and a travel money refund guarantee if your trip is cancelled within 28 days.
What payment options are accepted at Post Office Travel Money?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
How can I order currency or a travel money card online from Post Office Travel Money?
You can order online via their website at https://www.postoffice.co.uk/travel-money or use their apps available on the Apple App Store and Google Play Store.
Where is Post Office Travel Money located in Norwich?
It is located at 78 Silver Road, Norwich, Norfolk, NR3 4TE, United Kingdom.
Are there any nearby financial or postal services close to Post Office Travel Money?
Yes, nearby are Western Union (financial service), Post Office-Silver Road, and Silver Road Post Office which can be convenient for additional financial or postal needs.
What local eateries or cafes are near Post Office Travel Money where customers can relax before or after their visit?
Nearby places include The Food Vault cafe and coffee shop, Gringos Nacho Factory, a Mexican and TexMex restaurant, and The Cottage NR3 pub and bar, ideal for refreshments around your visit.
Are there any community or recreational facilities near Post Office Travel Money?
Yes, Silver Road Community Centre which includes a gym and sports venue, Ketts Cave Park for outdoor activities, as well as local churches like Silver Road Baptist Church and St Mary Magdalene in Norwich are nearby.
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