Certified by Post Office Travel Money • May 24, 2026
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Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What types of currencies can I purchase at Post Office Travel Money in Norwich?
You can buy a variety of currencies including Euros, US Dollars, South African Rand, Australian Dollars, New Zealand Dollars, UAE Dirham, Canadian Dollars, Turkish Lira, Singapore Dollars, and Thai Baht.
Does Post Office Travel Money charge commission on currency exchange?
No, Post Office Travel Money offers competitive rates with 0% commission on currency exchange.
What is the refund policy if I cancel my trip after purchasing currency?
Post Office Travel Money offers a refund of your currency within 28 days of purchase if your trip is cancelled.
Do I need to bring identification when buying or exchanging currency?
Yes, when paying by card you need to bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. ID may also be required for some cash transactions and identity verification may be done electronically.
What payment methods are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Is the Post Office Travel Money branch in Norwich currently open?
No, according to the hours listed all days are marked as closed at this time.
Where is Post Office Travel Money located in Norwich?
It is located at 2 Eaton Street, Norwich, Norfolk, NR4 7AB, United Kingdom.
Which nearby pub can I visit before or after using Post Office Travel Money?
You can visit The Cellar House or The Red Lion, both pubs located near Post Office Travel Money where you can relax before or after your visit.
Are there any convenient food options close to Post Office Travel Money?
Yes, nearby eateries include Jasmine Thai & Chinese Takeaway, Planet Wok (Chinese and Thai cuisine), Eaton Fish Bar (fish and chips), and Waite & Rose Café.
Which nearby places can help with travel needs or errands when visiting Post Office Travel Money?
Nearby convenience locations include the Post Office-Eaton for postal services and Waitrose & Partners supermarket for grocery needs, making it easy to run errands while getting travel money.
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