Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours for Post Office Travel Money in Hayes?
The branch is open Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Do I need to bring identification when buying or exchanging currency at Post Office Travel Money?
Yes, if you are paying by card you'll need to bring a valid passport, UK or EEA photocard driving licence, or an EEA identity card. Identity verification may also be required for some cash transactions.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time including Euro, US Dollar, Australian Dollar, Canadian Dollar, South African Rand, Thai Baht, UAE Dirham, Turkish Lira, and more.
Does Post Office Travel Money charge commission on currency purchases?
No, Post Office Travel Money offers competitive rates with 0% commission on currency purchases.
Can I get a refund on my currency if my trip is cancelled?
Yes, Post Office Travel Money provides a refund of your currency within 28 days of purchase if your trip is cancelled.
What payment options are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Where is Post Office Travel Money located in Hayes?
It is located at Unit 10 Willows District Centre, Jollys Lane, Hayes, Middlesex, UB4 9NS, United Kingdom.
Which nearby places could I visit before or after visiting Post Office Travel Money?
Nearby you can visit Royal Jade Inn for Chinese cuisine, Jolly's Fish and Chips for a quick seafood meal, or stop by Costa Coffee for refreshments.
Are there convenient services near Post Office Travel Money for travel or vehicle hire?
Yes, nearby are Avis Car & Van Hire Yeading and Budget Car & Van Hire Hayes for vehicle rentals, and Tesco Travel Money for additional currency exchange services.
Is there a nearest post office branch close to Post Office Travel Money in Hayes?
Yes, Willow Bank Post Office is located nearby, providing standard postal services that you may find useful when visiting the area.
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