Founded by Denis Fawcett, Fawcett & Co Accountants gained a reputation for a personal service with a clear fee structure. From 2016, following Denis' retirement, day to day operations were handled by Mr K Smith & Mr R Merryweather.
In November 2021, the firm was acquired by Mark Jackson-Stapleton, founder of Jackson Stapleton Accountants. The aim of the new management structure is to build upon the hard work of those that came before us, implementing the necessary changes to ensure that the practice is able to uphold the highest service levels.
In September 2024, the practice rebranded to Jackson Stapleton Accountants.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.