Hinckley & Rugby Building Society is a mutual organisation who have been supporting savers and borrowers for 160 years. We offer a range of straightforward savings accounts and flexible mortgages, with a focus on personal service and doing what’s right for our members.
Proud to remain on the high street, our branches and agencies across Leicestershire, Warwickshire and Lincolnshire are committed to making a positive difference — through financial education, local sponsorships, charity fundraising and environmental initiatives.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.