Pay in cash and cheques - Withdraw cash - Check your balance
Brand Certified
Otley Banking Hub
3.7(19 reviews)
Certified by Otley Banking Hub • Oct 04, 2026
Business Details
15-17 Kirkgate, Otley, LDS
LS21 3HN, United Kingdom
Certified by Otley Banking Hub • Oct 04, 2026
+44 3457 223344
Certified by Otley Banking Hub • Oct 04, 2026
https://www.postoffice.co.uk/branch-finder/
Certified by Otley Banking Hub • Oct 04, 2026
About
Certified by Otley Banking Hub • Oct 04, 2026
BankBusiness Banking Services
A banking hub is a shared space providing easy access to everyday cash and face-to-face banking services for customers of the major banks.
At this hub you can withdraw cash, pay in cash and cheques, check your balance, pay bills, and access change-giving services (for registered businesses).
You can also speak to a community banker from your bank on the day they’re in the hub (no appointment needed). They can help with account queries, fraud support, Power of Attorney and much more.
The banking hub is owned by Cash Access UK and operated by the Post Office.
Location
Certified by Otley Banking Hub • Oct 04, 2026
Hours
Certified by Otley Banking Hub • Oct 04, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 3 items
Reviews
3.7
19 reviews
5 stars
12
4 stars
1
3 stars0
2 stars0
1 star
6
- KSKathryn SmithSep 7, 20265.0Excellent local facility. Sad to see older negative reviews as Emily, the Barclays rep in today, was brilliant and dealt with my issues sensitively and effectively. I’ve also used the counter to pay cheques in and yes, it does take a bit longer to reach my account but that’s because it’s a post office counter and not a branch of my bank (the nearest of which is now either Leeds centre or Harrogate).
- DJDiane JacklinFeb 26, 20265.0Great service from the NatWest member of staff, Deborah, this morning. Top up payments to my mobile company now sorted, as Deborah informed me the expiry date on the card I was using was incorrect (damn autofill)! Thank you, much appreciated.
- MGMichael GathererJun 30, 20251.0Went in to change Isle of Man bank note to be told we are only a hub not a bank, go away
- KSKam SinghOct 25, 20245.0Great banking hub, the team is very professional and deliver exceptional customer service.
- BWBethan WhitrickApr 24, 20245.0Incredibly helpful staff and service - us it or lose it! I bank with Halifax, and when I turned up on a Wednesday and saw Halifax was on Tuesdays I was disappointed - HOWEVER! Services are available for all banks are available every day - it’s just if you have queries around your account there is a room where you can turn up and speak to a representative from your bank. I was able to make a cash withdrawal larger than what an ATM would allow, all while chatting to the friendly staff.
Frequently Asked Questions About Otley Banking Hub
What services are available at a Banking Hub?
Pay in cash & cheques - withdraw cash - check your balance - pay utility bills - top up your gas & electricity - access change-giving services (for small businesses) whoever you bank with.
Can I only use the hub on the day my community banker is present?
No. Customers of all major banks and building societies can access cash services from the Post Office counter service, whenever the Hub is open:
*pay in cash (notes and coin) and cheques
withdraw cash (notes and coin)
*check your balance
*manage your PIN
*pay utility bills
*top up your gas and electricity
*access change-giving services (for registered businesses)
You can also talk to a community banker from your bank on the day your bank is in the Hub. There is a private space where you can talk face-to-face about more complicated banking enquiries like payments and transfers, managing your account, and how to use online banking.
What services can I access at Otley Banking Hub?
You can pay in cash and cheques, withdraw cash, check your balance, pay utility bills, top up gas and electricity, and access change-giving services for registered businesses.
Do I need to visit the Otley Banking Hub only when my community banker is present?
No, cash services are available at the Post Office counter whenever the hub is open, regardless of your bank. Community bankers are available on their scheduled days for more complex enquiries without appointment.
What are the opening hours of Otley Banking Hub?
The hub is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is Otley Banking Hub located?
It is located at 15-17 Kirkgate, Otley, West Yorkshire, LS21 3HN, United Kingdom.
Can I discuss account queries and fraud support in person at Otley Banking Hub?
Yes, on the days your bank's community banker is present, you can discuss account queries, fraud support, Power of Attorney, and more in a private space at the hub.
Is Otley Banking Hub operated by the Post Office?
Yes, the banking hub is operated by the Post Office and owned by Cash Access UK.
How can I contact Otley Banking Hub?
You can call them at +44 3457 223344 or visit their website at https://www.postoffice.co.uk/branch-finder/0453234/otley-banking-hub
What nearby places can I visit before or after my visit to Otley Banking Hub?
You can visit nearby places such as Efes Bar & Bistro for food and drinks, British Heart Foundation thrift store for shopping, and Buttercross, a local historic landmark.
Are there other banking options near Otley Banking Hub?
Yes, nearby banks include Santander and Halifax, which are within easy reach if you need additional banking services.
Can I combine my visit to Otley Banking Hub with other services like opticians or travel agents nearby?
Absolutely. Nearby you have Specsavers Opticians and Audiologists for eye care, and Althams Travel Otley or Libby Rodde at Hays Travel for travel services, making it convenient to manage multiple errands in one trip.
Brand Certified Facts from Otley Banking Hub
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Certified October 04, 2026Yext Knowledge Graph
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