Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money?
Post Office Travel Money is open Monday to Saturday from 8:00 AM to 8:00 PM, and Sunday from 8:00 AM to 12:00 PM.
Which currencies can I load onto a Post Office Travel Money Card?
You can load any of 22 currencies including Euro, US dollars, Australian dollars, Canadian dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, and more onto the Travel Money Card, but only one currency can be loaded at a time.
Do I need to bring identification when buying or exchanging currency at the branch?
Yes, if paying by card, you need to bring a valid passport, UK or EEA photocard driving licence, or an EEA identity card. ID verification may also be required for some cash transactions.
What payment options are accepted at Post Office Travel Money?
Payment options include American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Does Post Office Travel Money offer a refund if my trip is cancelled?
Yes, they offer a Travel Money Refund Guarantee and will refund your currency within 28 days of purchase if your trip is cancelled.
Can I order travel money online for collection at Post Office Travel Money?
Yes, you can order travel money online via their website and collect it at the branch or other designated locations.
Are there nearby places where I can enjoy a coffee before or after visiting Post Office Travel Money?
Yes, nearby coffee options include Costa Express and The Anchor Coffee Shop, perfect for a quick coffee stop.
What nearby stores can I visit for convenience or groceries when visiting Post Office Travel Money?
Nearby convenience and grocery stores include Cleveleys, Best-one, One Stop, and Eastpines Premier, offering a range of food and daily essentials.
Are there any nearby beauty or salon services close to Post Office Travel Money?
Yes, several beauty and salon options nearby include Rachel Dawn Nail Artist, Deja Vu Hair and Beauty, Karen Mobile Hairdressing, Swan Rose, and Nails By Andria.
What is the address and contact number for Post Office Travel Money in Thornton-Cleveleys?
The address is 48 East Pines Drive, Thornton-Cleveleys, Lancashire, FY5 3RX, GB. You can contact them at +44 3457 223344.
Brand Certified Facts from Post Office Travel Money
This information is certified by Post Office Travel Money and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: