Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in Lancaster?
Post Office Travel Money in Lancaster is open Monday to Friday from 8:30 AM to 5:30 PM, Saturday from 8:30 AM to 12:30 PM, and closed on Sundays.
What identification do I need when buying or exchanging currency at the branch?
For currency purchases paid by card, you must bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. Other forms of ID are not accepted. Identification might also be verified electronically at the counter if paying by cash.
Which payment options are accepted at Post Office Travel Money Lancaster?
You can pay using American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Which currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies including Euro, US Dollar, Australian Dollar, Canadian Dollar, South African Rand, Thai Baht, UAE Dirham, Turkish Lira, Singapore Dollar, and more.
Does Post Office Travel Money offer any guarantee on currency refunds?
Yes, they offer a Travel Money Refund Guarantee where they will refund your currency within 28 days of purchase if your trip is cancelled.
How can I order foreign currency from Post Office Travel Money online or via apps?
You can order currency online at https://www.postoffice.co.uk/travel-money and use the Post Office Travel app available on Apple's App Store and Google Play Store.
What nearby places can I visit around Post Office Travel Money in Lancaster?
Nearby you can find Stonewell Post Office for postal and banking needs, Stonewell Spring Delicatessen & Wine Bar for dining, and Fone World for mobile phone services.
Is there a convenient place to park when visiting Post Office Travel Money?
Yes, Bulk Street Car Park, a nearby public park, provides parking options close to Post Office Travel Money.
Are there food options near Post Office Travel Money if I want to grab a meal?
Yes, you can visit places like Mama Mia and Mamma Mia's for fast food and pizza, The Quarterhouse for British cuisine and wine, or Moorish for sandwiches and delicatessen items.
Can I visit other services or shops near Post Office Travel Money while in the area?
Yes, nearby you can find Off Your Head Barbers for grooming, Bloom Hearing Specialists for hearing aids, and The Entertainer toy store for shopping.
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