Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours for Post Office Travel Money in Heywood?
Post Office Travel Money in Heywood is open every day from 7:00 AM to 10:00 PM.
What identification do I need to buy or exchange currency in the branch?
You need to bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. ID is required for card payments and some cash transactions, and your identity may be verified electronically at the counter.
Which currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time including Euros, US Dollars, Australian Dollars, Canadian Dollars, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, and more.
Does Post Office Travel Money offer a refund if my trip is cancelled?
Yes, they offer a currency refund within 28 days of purchase if your trip is cancelled.
What payment methods are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Can I order travel money online for pickup at the Heywood branch?
Yes, you can order travel money online via the website https://www.postoffice.co.uk/travel-money and pick it up at the branch.
Which nearby places can I visit for food or refreshments near Post Office Travel Money?
Adam's Pizza Bar is a nearby restaurant and fast food option close to Post Office Travel Money where you can get food or delivery service.
Are there convenience stores near Post Office Travel Money in Heywood?
Yes, McColl's and Londis are convenient nearby stores where you can shop for groceries or essentials before or after your visit.
Is there a nearby post office facility close to Post Office Travel Money?
Yes, the Sutherland Road Post Office is close by, so you can access postal services conveniently in the same area.
What services does Post Office Travel Money provide related to currency?
They offer Currency Buy Back and a Travel Money Refund Guarantee to help customers get the best value and security when exchanging currency.
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