Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What services does Post Office Travel Money offer?
Post Office Travel Money offers currency exchange services including a Travel Money Card, competitive rates with 0% commission, and a refund of currency within 28 days if your trip is cancelled.
What identification do I need to bring to buy or exchange currency?
If you are buying currency and paying by card, you need to bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. Some cash transactions may also require ID and electronic identity verification.
Which currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, and more.
What are the opening hours of Post Office Travel Money?
The branch is open Monday to Saturday from 8:00 to 21:00 and on Sunday from 8:00 to 16:00.
What payment options are accepted at Post Office Travel Money?
Payment options include American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
How can I order currency online from Post Office Travel Money?
You can order currency online via their website at https://www.postoffice.co.uk/travel-money or use their Post Office Travel app available on iOS and Android.
What nearby convenience stores can I visit before or after using Post Office Travel Money?
Nearby convenience stores include Nisa Talbot Drive, SPAR, Costcutter - Talbot Drive, and Bargain Booze, where you can buy snacks or essentials during your visit.
Are there nearby food and drink places to visit around Post Office Travel Money?
Yes, nearby places include The Talbot pub, Highways Post Office with food and beverages, Rory’s Taphouse & Wine Bar, and Skippers Fish and Chips for a meal or drink before or after your visit.
Where can I find beauty and spa services near Post Office Travel Money?
Nearby beauty and spa services include Eclipse Hair And Beauty, Eclipse Hair Design, Unique Beauty & Aesthetics, and Beauty by Laura Jane for hair, beauty, and aesthetic treatments.
Is there nearby parcel or courier services around Post Office Travel Money?
Yes, the Evri ParcelShop is nearby offering food delivery service and courier and delivery services, convenient for sending or receiving parcels.
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