Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours for Post Office Travel Money at 52 London Road, Gravesend?
Post Office Travel Money is open Monday to Saturday from 08:00 to 19:00 and on Sundays from 10:00 to 18:00.
Which currencies can I load onto a Post Office Travel Money Card?
You can load currencies such as Euro, US dollars, Australian dollars, Canadian dollars, South African rand, Thai baht, UAE dirham, Turkish lira, Singapore dollars, and more, with up to 22 currencies held on the card at once.
What payment options are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Is identification required when buying or exchanging currency in branch?
Yes, you need to bring a valid passport, UK or EEA photocard driving licence, or an EEA identity card to verify your identity when buying currency and paying by card.
What services does Post Office Travel Money offer?
They provide Currency Buy Back and a Travel Money Refund Guarantee in case your trip is cancelled.
How can I order travel money from Post Office Travel Money online or via an app?
You can order online at https://www.postoffice.co.uk/travel-money or via their app called Post Office Travel available on the Apple App Store and Google Play Store.
Are there any ATMs nearby that I can use when visiting Post Office Travel Money?
Yes, there are nearby ATMs at the Post Office and Payzone, making it convenient to withdraw cash before or after your currency exchange.
What convenience stores are near Post Office Travel Money for quick shopping?
Nearby convenience stores include Nisa Local and Tan's General Store, Best-One, where you can easily pick up essentials during your visit.
Is there public transport access near Post Office Travel Money?
Yes, Arriva Kent Thameside bus station is nearby, helping customers find easy public transport options to and from Post Office Travel Money.
What nearby food options are available around Post Office Travel Money?
You can find fast food and restaurant options such as Family Chicken & Ribs, Flaming Grill, and Omotolani Solomon Idris close by for a quick meal before or after your visit.
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