Certified by Post Office Travel Money • May 24, 2026
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Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What types of currency can I exchange at Post Office Travel Money in Dover?
You can buy various currencies such as Euros, US Dollars, South African Rand, Australian Dollars, New Zealand Dollars, UAE Dirham, Canadian Dollars, Turkish Lira, Singapore Dollars, and Thai Baht.
Does Post Office Travel Money in Dover charge commission for currency exchange?
No, they offer competitive rates with 0% commission on currency exchange.
Is there a refund policy if my trip gets cancelled after purchasing currency?
Yes, Post Office Travel Money will refund your currency within 28 days of purchase if your trip is cancelled.
What forms of payment are accepted at Post Office Travel Money in Dover?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Do I need to bring identification when buying or exchanging currency at the branch?
Yes, valid identification such as a valid passport, UK or EEA photocard driving licence, or EEA identity card is required when paying by card. Some cash transactions may also require ID verification.
What are the opening hours of Post Office Travel Money in Dover?
Currently, Post Office Travel Money in Dover is closed all days of the week.
Can I order travel money online or via an app from Post Office Travel Money?
Yes, you can order travel money online through their website and use their 'Post Office Travel' app available on Apple App Store and Google Play Store.
Are there convenient public transit points near Post Office Travel Money at 1 Chilton Way, Dover?
Nearby you can find River Post Office and Post Office-River, which may assist with shipping and postal services when visiting the area around Post Office Travel Money.
What nearby amenities can I visit before or after exchanging currency at Post Office Travel Money?
You might enjoy a meal at Golden River, a nearby Chinese restaurant, or relax at Wells House Aesthetics beauty salon close by.
Are there local landmarks or parks near Post Office Travel Money in Dover?
Yes, Kearsney Abbey, a park and botanical garden offering historical tours, is near Post Office Travel Money and makes a great visit before or after your currency exchange.
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