Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What services does Post Office Travel Money offer?
Post Office Travel Money offers travel money services including currency exchange and a Travel Money Card with competitive rates and 0% commission.
What are the opening hours of Post Office Travel Money in Chatham?
The branch is open Monday to Friday from 08:30 to 17:30, and on Saturdays from 09:00 to 14:30. It is closed on Sundays.
What identification do I need to buy or exchange currency at Post Office Travel Money?
You need to bring a valid passport, UK or EEA photocard driving licence, or an EEA identity card if paying by card. For some cash transactions, ID verification may also be required.
Which currencies can I load onto the Post Office Travel Money Card?
You can load currencies such as Euro, US dollars, Australian dollars, Canadian dollars, Thai baht, UAE dirham, Turkish lira, South African rand, and several others up to 22 currencies.
Can I get a refund if my trip is cancelled after purchasing travel money?
Yes, Post Office Travel Money offers a refund of your currency within 28 days of purchase if your trip is cancelled.
Which payment methods does Post Office Travel Money accept?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa payments.
Is there a mobile app to manage your Post Office Travel Money card?
Yes, you can use the 'Post Office Travel' app available on the Apple App Store and Google Play Store for managing your Travel Money Card.
What nearby places can help me with related travel needs near Post Office Travel Money?
Nearby you can find Chatham Post Office for postal services, Western Union for money transfer services, and Photo-Me for photo booth rentals which may be useful before traveling.
Where can I enjoy food and cultural activities near Post Office Travel Money?
Close by are Nucleus Arts Creative Riverside Hub for cultural events and music, and Café Nucleus Lounge for dining options.
Are there employment agencies near Post Office Travel Money that I can visit?
Yes, nearby employment agencies include Connect Personnel, Adecco Chatham, and Adecco UK which may assist with job search and career support.
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