Our Royal Tunbridge Wells office provides a wealth management service to clients across Kent, East Sussex and the surrounding areas.
We pride ourselves on taking the time to really get to know our clients and understand their personal goals and aspirations. We then help them achieve their financial ambitions through our financial planning and investment management solutions.
In addition, we are able to provide specialist services for charities, trusts, accountants and solicitors. For the financial adviser community, our South East Adviser Partnership Team provides a dedicated service for advisers who require discretionary fund management services for their clients.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.