Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What currencies can I buy at Post Office Travel Money?
You can purchase a variety of currencies including Euros, US Dollars, South African Rand, Australian Dollars, New Zealand Dollars, UAE Dirham, Canadian Dollars, Turkish Lira, Singapore Dollars, and Thai Baht, among others.
What are the opening hours of Post Office Travel Money?
The branch is open Monday to Friday from 10:00 to 17:30, and on Saturday from 09:00 to 12:30. It is closed on Sundays.
Do I need identification to buy or exchange currency at the branch?
Yes, if paying by card, you need to bring one of the following: a valid passport, a valid UK or EEA photocard driving licence, or an EEA identity card. Identification may also be required for some cash transactions, with electronic identity verification at the counter. You must have a permanent UK residential address.
What payment methods are accepted at Post Office Travel Money?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Does Post Office Travel Money offer any guarantees on currency purchases?
Yes, they offer a Travel Money Refund Guarantee and Currency Buy Back service, allowing customers to get their currency refunded within 28 days if the trip is cancelled.
Is there a mobile app to order travel money from Post Office Travel Money?
Yes, the Post Office Travel Money app is available on both the Apple App Store and Google Play Store for easy and convenient ordering.
Which banks are located near Post Office Travel Money for additional financial services?
Nearby banks include Halifax, Lloyds Bank, Bank of Scotland Waltham Cross, and Barclays Bank, offering convenient access to broader financial services.
Are there other post office branches near Post Office Travel Money?
Yes, nearby post offices and shipping centers include Turners Hill Post Office, Post Office-Turners Hill, and another local Post Office branch, providing additional options for postal and related services.
What other local services can I find near Post Office Travel Money?
Nearby local services include accountants like Payroll As You Go Limited, financial services such as Western Union, and beauty salons like E-Den Clinic and Razor Barbers, providing a variety of options conveniently close by.
How can I easily find Post Office Travel Money using local landmarks or places?
Post Office Travel Money is located at 5 Newnham Parade, College Road, Waltham Cross, Hertfordshire. Nearby landmarks to assist navigation include local banks such as Halifax and Barclays Bank, and post office branches like Turners Hill Post Office.
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