Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
Where is Post Office Travel Money located?
Post Office Travel Money is located at 29 The Quadrant, St Albans, Hertfordshire, AL4 9RE, GB.
What are the opening hours of Post Office Travel Money?
Post Office Travel Money is open Monday to Saturday from 6:00 AM to 8:00 PM and Sunday from 7:00 AM to 8:00 PM.
What forms of payment are accepted at Post Office Travel Money?
The accepted payment options are American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
What currencies can I load onto the Post Office Travel Money Card?
You can load currencies such as Euro, US Dollars, Australian Dollars, Canadian Dollars, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, Swiss Francs, Polish Zloty, Pounds Sterling, Chinese Yuan, Czech Koruna, Danish Kroner, Hong Kong Dollar, Hungarian Forint, Japanese Yen, Norwegian Krone, Saudi Riyal, Singapore Dollar, and Swedish Krona.
Do I need to bring identification when buying or exchanging currency at the branch?
Yes, you must bring a valid passport, UK or EEA photocard driving licence, or EEA identity card when buying currency and paying by card. Additional ID may be required for some cash transactions and electronic identity verification.
What services does Post Office Travel Money offer?
Post Office Travel Money offers services including Currency Buy Back and a Travel Money Refund Guarantee.
How can I order travel money from Post Office Travel Money?
You can order travel money online at https://www.postoffice.co.uk/travel-money or via the Post Office Travel app available for iOS and Android devices.
Can I visit nearby convenience stores or bakeries after collecting travel money?
Yes, nearby you can visit convenience stores like McColl's and B Healthy or bakeries such as Ushers Bakery and Simmons Bakers to grab snacks or essentials before or after your visit.
Are there nearby shipping centers or post offices to assist with parcel services?
Yes, close to Post Office Travel Money are Marshalswick Post Office, Post Office-Marshalswick, DPD Pickup Parcelshop, and Evri ParcelShop for your shipping and parcel needs.
What nearby services can support my health and wellness after visiting Post Office Travel Money?
Nearby you can find health and wellness services like Physiomcmurray for physical therapy, Rina Kanani Acupuncture, Aglow Massage, GS Physical Therapy, and beauty services at Mosaic Hair Studio and AK NAILS.
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