Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the Post Office Travel Money branch's opening hours?
The branch is open Monday to Friday from 10:00 to 17:00, and on Saturday from 10:00 to 15:00. It is closed on Sundays.
What currencies can I exchange or load onto a Travel Money Card at this branch?
You can exchange or load several currencies including Euros, US Dollars, South African Rand, Australian Dollars, New Zealand Dollars, UAE Dirham, Canadian Dollars, Turkish Lira, Singapore Dollars, and Thai Baht, among others.
Do I need to bring identification to buy or exchange currency at the Post Office Travel Money?
Yes, valid identification such as a passport, UK or EEA photocard driving licence, or an EEA identity card is required when buying currency and paying by card. Some cash transactions may also require ID verification.
What payment options are accepted at Post Office Travel Money?
The branch accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa payments.
Is there a refund guarantee if I cancel my trip after purchasing currency?
Yes, Post Office Travel Money offers a refund within 28 days of purchase if your trip is cancelled, ensuring hassle-free holiday cash with competitive rates and 0% commission.
Where is Post Office Travel Money located in Hatfield?
It is located at 1 Bradmore Green, Hatfield, Hertfordshire, AL9 7QW, United Kingdom.
Are there any nearby post offices I can visit in Hatfield?
Yes, Brookmans Park Post Office and Post Office-Brookmans Park are nearby locations where you can access shipping and post office services.
What nearby places can I visit for beauty and relaxation services?
Nearby beauty and relaxation services include Thai Massage by Ann, Face & Figure Beauty Salon, Sense Nails Bar, and Beauty In The Park.
Are there local dining options near Post Office Travel Money?
Yes, you can visit Brookmans gastropub, China Red Asian fusion restaurant, or grab coffee at Bradmores Coffee and Costa Express nearby.
How can I order travel money or a Travel Money Card online?
You can order online at https://www.postoffice.co.uk/travel-money, which provides options including the Post Office Travel app available on iOS and Android.
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