Certified by Post Office Travel Money • May 24, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Reviews
5.0
3 reviews
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SH
Sally Hall
Apr 5, 2025
5.0
I thought Sarah was really helpful and customer focused. Unfortunately she gave me incorrect information. I visited PO travel to ask to renew my travel card as due to a cancer diagnosis and treatment I cannot travel abroad before expiry 10/25. Sarah issued me a new travel card and told me to phone the customer service to transfer the funds from old card to new. When I phoned I was told I could just have set my old card up for auto renewal for 3 years. So now I have transferred the funds I put on the new card back to the old card. I had no need to open a new account. Why did Sarah not know this? I want to keep the post office open, but you need to have up to date advice and information for customers. Thank you
TP
Therese Payton
Apr 2, 2025
5.0
I just wanted to say a HUGE THANK YOU to Sarah, who served me today at Romsey Post Office. While getting Euros, she told me all about the Post Office card you can take away on holiday, that you don't pay any extra money for if you use it as a debit card abroad. This is unlike my bank, who I discovered will charge me 2.99% for everything I use my debit card for whilst abroad...
So, thank you Sarah, you were so helpful, so informative, so friendly and great to talk to about it as you know so much.
You have a fabulous person there Romsey Post Office and I hope you let her know this too!
DG
David Gower
Mar 18, 2025
5.0
Took in a stash of foreign cash from historic trips. Sarah at Romsey was most patient in deciding what was or was not viable.
Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What services does Post Office Travel Money offer?
They offer currency exchange services including Travel Money Cards, various foreign currencies, Currency Buy Back, and a Travel Money Refund Guarantee.
What are the opening hours of Post Office Travel Money?
The branch is open Monday 9:00-17:30, Tuesday 9:30-17:30, Wednesday to Friday 9:00-17:30, Saturday 9:00-12:30, and closed on Sundays.
Do I need to bring identification to buy or exchange currency at Post Office Travel Money?
Yes, you must bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. Some cash transactions may also require ID verification electronically.
Which currencies can I load onto the Post Office Travel Money Card?
You can load 22 currencies including Euro, US Dollars, Australian Dollars, Canadian Dollars, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, Swiss Francs, and others, but only one at a time.
What payment options are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Is there an app to order travel money from Post Office Travel Money?
Yes, you can order through the Post Office Travel app, available on both Apple App Store and Google Play Store.
Where is Post Office Travel Money located in Romsey?
It is located at 15-25 Church Street, Romsey, Hampshire, SO51 8WA, United Kingdom.
What nearby services can help with financial transactions near Post Office Travel Money?
Nearby financial service providers include Western Union and Andrew Greenwood, which can offer complementary services for money transfers and financial advice.
Are there any nearby places to visit or relax close to Post Office Travel Money?
Yes, visitors can enjoy Miss Moody's Tudor Tea Room for refreshments or explore King John's Garden, a local historical landmark and museum.
How can visitors get travel information or tourist assistance near Post Office Travel Money?
The Romsey & Test Valley Visitor Information Centre nearby provides travel services and tours to help visitors plan their activities.
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