Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in Newport?
The Post Office Travel Money in Newport is open Monday to Friday from 9:00 AM to 5:30 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
What payment methods are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Do I need identification when buying or exchanging currency at Post Office Travel Money?
If buying currency and paying by card, you need a valid passport, UK or EEA photocard driving licence, or an EEA identity card. Some cash transactions may also require ID for electronic verification.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euro, US dollars, Australian dollars, Canadian dollars, South African rand, Thai baht, UAE dirham, Turkish lira, Singapore dollars, and others.
Does Post Office Travel Money offer any refund or currency buy back service?
Yes, they offer a Travel Money Refund Guarantee where they will refund your currency within 28 days if your trip is cancelled, along with a Currency Buy Back service.
Is there a mobile app available for ordering travel money from Post Office Travel Money?
Yes, you can use the Post Office Travel app available on Apple App Store and Google Play for hassle-free orders.
What nearby facilities can I visit when I come to Post Office Travel Money in Newport?
Nearby you can visit several places such as Bassaleg Sandwich Bar for food, The Cottage Tea Rooms for coffee and tea, and Village Fish Bar if you prefer traditional British fish and chips.
Are there other financial or postal services close to Post Office Travel Money?
Yes, Western Union and Bassaleg Post Office are nearby for additional financial services, along with Bassaleg Pharmacy for health needs.
Where can I get beauty or spa services near Post Office Travel Money?
Suzanne Elizabeth Hair Studio offers beauty and spa services nearby, and B's Aesthetics Academy is also local for beauty treatments.
Can I combine a visit to Post Office Travel Money with local recreational or entertainment spots?
Yes, Gwent Music - Newport - Caerleon Music Centre offers music events, and Tredegar Arms is a nearby pub and restaurant for dining and drinks after your visit.
Brand Certified Facts from Post Office Travel Money
This information is certified by Post Office Travel Money and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: