Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in Stockport?
Post Office Travel Money is open Monday to Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Which forms of identification are required when buying or exchanging currency at the branch?
You need to bring a valid passport, a valid UK or EEA photocard driving licence, or an EEA identity card. Electronic identity verification may also be completed at the counter.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies including Euro, US Dollars, Australian Dollars, Canadian Dollars, Thai Baht, and more, but only one currency can be loaded at a time.
Does Post Office Travel Money charge any commission on currency exchange?
No, there is 0% commission on currency exchange, and competitive rates are offered.
Is there a refund policy if my travel plans are cancelled?
Yes, Post Office Travel Money offers a refund on your currency within 28 days of purchase if your trip is cancelled.
What payment options are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Can I order travel money online or via an app?
Yes, you can order travel money online at https://www.postoffice.co.uk/travel-money and use the Post Office Travel app available on iOS and Android.
Are there any nearby travel-related services where I can get passport photos?
Yes, Max Spielmann nearby offers photo printing and ID photo booths which can help you with passport and visa photo services.
What nearby travel agencies are close to Post Office Travel Money for travel planning?
Thomas Cook Travel Store is nearby, providing travel agency services that you can visit before or after exchanging your currency.
What local amenities are close to Post Office Travel Money that I might find useful?
Nearby you can find Well Pharmacy for health needs, Asda supermarket for shopping, and several restaurants and pubs such as The Flying Coach and Se7en for dining.
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