Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the operating hours of Post Office Travel Money on weekdays?
Post Office Travel Money is open Monday to Friday from 9:00 AM to 5:30 PM.
Is Post Office Travel Money open on Sundays?
No, Post Office Travel Money is closed on Sundays.
Which currencies can I load onto the Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euros, US Dollars, Australian Dollars, South African Rand, Thai Baht, UAE Dirham, and more.
Do I need to bring identification when buying or exchanging currency in the branch?
Yes, if paying by card, you must bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. Some cash transactions may also require ID verification.
What payment options are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
What services does Post Office Travel Money offer besides currency exchange?
They offer Currency Buy Back service and a Travel Money Refund Guarantee if your trip is cancelled within 28 days of purchase.
Where is Post Office Travel Money located?
It is located at 117 Stockport Road, Manchester, Greater Manchester, M12 6SB, United Kingdom.
Are there any nearby places I can visit before or after using Post Office Travel Money?
Yes, nearby places include McDonald's for food, Creative City art gallery, and Stockport Road Post Office for additional postal services.
How can nearby transit or shipping services assist me when visiting Post Office Travel Money?
The Manchester South East Delivery Office nearby can help with shipping needs, and local landmarks make it easy to find the currency exchange center.
Are there other financial services close to Post Office Travel Money?
Yes, Western Union money transfer services and Stockport Road Post Office with banking services are nearby for your convenience.
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