Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours for Post Office Travel Money at 231 Plaistow Road?
The branch is open Monday to Friday from 9:00 AM to 5:30 PM and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
What payment methods are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payments.
Do I need identification to buy or exchange currency at this Post Office Travel Money branch?
Yes, if paying by card, you need to bring a valid passport, UK or EEA photocard driving licence, or an EEA identity card. They may also verify your identity electronically at the counter.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euro, US Dollar, Australian Dollar, Canadian Dollar, South African Rand, Thai Baht, and others.
Does Post Office Travel Money offer any guarantees on currency purchases?
Yes, they offer a Travel Money Refund Guarantee and a Currency Buy Back service with competitive rates and 0% commission.
Is there an app I can use to order travel money from Post Office Travel Money?
Yes, you can order via the Post Office Travel app available on Apple App Store and Google Play Store.
Which nearby places can I visit along with Post Office Travel Money at 231 Plaistow Road?
Nearby places include the Post Office, ATMs including ATM (Post Office), money transfer services like Western Union, and food options such as Deccan Doner Kebab, Mems Cafe, and Hfc burger restaurant.
Are there convenient ATMs near Post Office Travel Money?
Yes, there are multiple nearby ATMs including ATM (Post Office) and another ATM located close to the branch for easy cash withdrawals.
Where can I grab a quick bite or coffee near Post Office Travel Money?
You can visit nearby food and drink places like Deccan Doner Kebab, Mems Cafe, Hfc, Big Bite Chicken And Grill, and Nota Bene cafe for refreshments before or after your visit.
What community and service facilities are close to Post Office Travel Money?
Nearby facilities include the Darul Jannah Trust and Stratford Muslim Centre community center, Evri ParcelShop for delivery services, and Jills Hair Salon for beauty needs.
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