Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money on weekdays?
Post Office Travel Money is open Monday, Wednesday, and Friday from 9:00 to 18:00, Tuesday from 9:30 to 18:00, and Thursday from 13:00 to 18:00.
Is Post Office Travel Money open on Sundays?
No, Post Office Travel Money is closed on Sundays.
What forms of payment are accepted at Post Office Travel Money?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Which currencies can I load onto a Post Office Travel Money Card?
You can load currencies including Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar, and Swedish krona onto the card, one at a time, holding up to 22 currencies simultaneously.
Do I need to bring identification when buying or exchanging currency in a branch?
Yes, if paying by card, you need to bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. ID may also be required for some cash transactions to verify your identity electronically, and a permanent UK residential address is necessary for verification.
What services does Post Office Travel Money provide?
Post Office Travel Money offers currency buy back and a travel money refund guarantee, allowing you to purchase holiday cash with competitive rates and 0% commission, plus refund of currency within 28 days if your trip is cancelled.
How can I order travel money from Post Office Travel Money online or via an app?
You can order travel money online at https://www.postoffice.co.uk/travel-money or use the Post Office Travel app available on the Apple App Store and Google Play Store.
What nearby post offices are close to Post Office Travel Money at 54-56 Great Portland Street?
Nearby post offices include Great Portland Street Post Office, Post Office, and Great Portland St (54/56) Post Office, which also offers currency exchange and travel services.
Are there any nearby beauty or spa services customers can visit near Post Office Travel Money?
Yes, nearby beauty and spa services include Bare Feet UK, The Tanning Shop, Beautify London, Skin Master UK - Laser Hair Removal Clinic, Shadi Salon, and Wumman Spa, ideal for pampering before or after your visit.
What convenient nearby amenities can I find near Post Office Travel Money for dining or coffee?
Nearby amenities include The Great Thai Grab and Go, a Thai and Japanese restaurant and cafe, and Masters, a coffee shop and sandwich shop, perfect for a bite to eat or coffee during your visit.
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