Certified by Post Office Travel Money • May 24, 2026
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Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What services does Post Office Travel Money offer?
Post Office Travel Money offers currency exchange services including a Travel Money Card, competitive rates with 0% commission, and a travel money refund guarantee within 28 days if your trip is cancelled.
What payment options are accepted at Post Office Travel Money?
You can pay using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Do I need to provide identification when buying or exchanging currency in branch?
Yes. If paying by card, you must bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. ID may also be requested for some cash transactions and electronic identity verification may occur.
Where is Post Office Travel Money located?
It is located at 145-147 South Ealing Road, London, Greater London, W5 4QP, United Kingdom.
What are the opening hours of Post Office Travel Money?
Currently, Post Office Travel Money is closed all days of the week.
Is there a mobile app to order travel money from Post Office Travel Money?
Yes. You can order travel money via the Post Office Travel app available on the Apple App Store and Google Play Store.
Can I refund currency if my trip is cancelled?
Yes. Post Office Travel Money offers a 28-day refund guarantee on currency purchased if your trip is cancelled.
Are there ATMs nearby Post Office Travel Money?
Yes, there is an ATM very close to Post Office Travel Money, making it convenient to withdraw cash before or after exchanging currency.
What nearby food options are there when visiting Post Office Travel Money?
Nearby dining options include Sam's Chicken, Chicken Cottage for fast food, Dona's Greek Cafe for cafe food, Da Shack offering Hawaiian and ice cream, and L'oro di Napoli serving Italian pizza.
What shops can I explore near Post Office Travel Money?
Nearby shops include Singarajah for men's and women's clothing, The Phone Line mobile store, The Bridal Gallery for bridal and clothing, and Townbikes153 offering bicycles, coffee, and sporting goods.
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Certified May 24, 2026Yext Knowledge Graph
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