Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What services does Post Office Travel Money offer?
Post Office Travel Money provides currency exchange services with competitive rates, 0% commission, a Travel Money Card, currency buy back, and a travel money refund guarantee within 28 days if trips are cancelled.
What are the opening hours of Post Office Travel Money?
The branch is open Monday to Saturday from 06:30 to 19:45, and on Sundays from 08:00 to 18:00.
What identification do I need to buy or exchange currency at Post Office Travel Money?
If buying currency and paying by card, you must bring a valid passport, a valid UK or EEA photocard driving licence, or an EEA identity card. Some cash transactions may also require ID and electronic verification with a permanent UK residential address.
Which currencies can I load onto the Post Office Travel Money Card?
You can load up to 22 currencies on the card one at a time, including Euro, US Dollars, Australian Dollars, Canadian Dollars, South African Rand, Thai Baht, UAE Dirham, and more.
What payment methods are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa payments.
How can I order travel money online from Post Office Travel Money?
You can order travel money online via their website at https://www.postoffice.co.uk/travel-money or use their Post Office Travel app available on Apple App Store and Google Play.
Is there a post office nearby where I can access other postal services?
Yes, Campdale Road Post Office and Post Office-Campdale Road are nearby locations offering postal services, which can be convenient if you need additional postal support along with travel money needs.
Are there any cafes nearby where I can relax before or after visiting Post Office Travel Money?
Yes, Bear and Wolf Cafe and Korova Restaurant are close by where you can enjoy coffee, smoothies, or meals before or after your currency exchange visit.
What recreational or fitness facilities are near Post Office Travel Money?
Nearby are Tufnell Park Pilates and Eat Sleep Pilates, excellent places if you want to exercise or relax before traveling.
Are there any nearby shops or stores for last-minute travel essentials?
Yes, The General Store, Budgens supermarket, and Continental Stores nearby offer groceries and convenience items for your travel needs.
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