Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What services does Post Office Travel Money offer?
Post Office Travel Money offers currency exchange services including travel money cards, competitive exchange rates with 0% commission, and a currency refund guarantee within 28 days if your trip is cancelled.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time onto your travel money card, including Euro, US Dollars, Australian Dollars, Canadian Dollars, South African Rand, Thai Baht, UAE Dirham, Turkish Lira, Singapore Dollar, and others.
Do I need to bring identification when buying or exchanging currency in a branch?
Yes, you must bring valid ID such as a passport, UK or EEA photocard driving licence, or EEA identity card. Identification verification may also be performed electronically at the counter.
What are the opening hours of Post Office Travel Money?
Post Office Travel Money is open Monday to Friday from 09:00 to 18:30, Saturdays from 10:30 to 16:30, and Sundays from 10:30 to 15:30.
What payment options are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
How can I order travel money from Post Office Travel Money online?
You can order travel money online via their website at https://www.postoffice.co.uk/travel-money or through their app available on iOS and Android.
What nearby places can help me find Post Office Travel Money?
Nearby places include Walthamstow Post Office and Post Office UK, making it easy to locate post office services and currency exchange in the area.
Are there convenient stores near Post Office Travel Money where I can shop before or after exchanging currency?
Yes, nearby convenience stores such as Fosters Food 2 Wine and Nisa Local are available for quick shopping trips before or after your visit.
What entertainment or dining options are close to Post Office Travel Money?
For dining, Wingstop Walthamstow offers chicken dishes nearby, and The Stow Brothers provides pizza, allowing you to enjoy a meal before or after your currency exchange.
Are there any nearby services that can support me beyond currency exchange?
Yes, nearby services include mortgage advisers like Mortgage Adviser London, legal services such as Dyson Solicitors LTD, and healthcare providers including Ashlins Natural Health and Sarah Oliver & Associates Osteopathy.
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