Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What services does Post Office Travel Money offer?
Post Office Travel Money offers currency exchange services, a Travel Money Card, currency buy back, and a travel money refund guarantee.
What currencies can I load onto the Post Office Travel Money Card?
You can load up to 22 different currencies on the card, including Euro, US Dollars, Australian Dollars, Canadian Dollars, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, Swiss Francs, and others.
Do I need identification to buy or exchange currency at Post Office Travel Money?
Yes, if paying by card, you need to bring a valid passport, UK or EEA photocard driving licence, or an EEA identity card. ID may also be requested for some cash transactions.
What are the opening hours of Post Office Travel Money?
The office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 12:30 PM. It is closed on Sundays.
What payment options does Post Office Travel Money accept?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Where is Post Office Travel Money located?
It is located at 19A Borough High Street, London, Greater London, SE1 9SF, United Kingdom.
Are there any nearby places I can visit when I come to Post Office Travel Money?
Yes, nearby places include the London Eye Carriage landmark, the London Bridge area with its postal and travel services, and dining options like Patty&Bun London Bridge and All That Falafel.
How can nearby transit points like London Bridge help me reach Post Office Travel Money?
London Bridge is a nearby transport hub with postal and travel services, making it easy to find and access Post Office Travel Money by public transit.
Are there food options near Post Office Travel Money if I want to grab a meal?
Yes, nearby restaurants include Patty&Bun London Bridge, All That Falafel, Leo's Bar & Kitchen, Keu Borough (a Vietnamese restaurant), and The Hidden Julep cocktail bar.
Is there a convenient place to pick up travel essentials near Post Office Travel Money?
Budgens Express, a grocery store, is nearby where you can pick up travel essentials before or after your visit to Post Office Travel Money.
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