Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money at 95 Aldwych, London?
Post Office Travel Money is open Monday to Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What currencies can I load onto the Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euro, US Dollar, Australian Dollar, Canadian Dollar, New Zealand Dollar, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, Swiss Franc, Polish Zloty, Pound Sterling, Chinese Yuan, Czech Koruna, Danish Krone, Hong Kong Dollar, Hungarian Forint, Japanese Yen, Norwegian Krone, Saudi Riyal, Singapore Dollar, and Swedish Krona.
Do I need to bring identification when buying or exchanging currency at the branch?
Yes. If paying by card, you must bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. ID may also be required for some cash transactions, and identity verification might be done electronically at the counter.
What payment options does Post Office Travel Money accept?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Does Post Office Travel Money offer any guarantees on refunded currency?
Yes, they offer a Travel Money Refund Guarantee where they will refund your currency within 28 days of purchase if your trip is cancelled.
How can I order currency from Post Office Travel Money online?
You can order through their website at https://www.postoffice.co.uk/travel-money or via their mobile apps available on Apple App Store and Google Play Store.
Are there any nearby places to Post Office Travel Money that I could visit before or after getting currency?
Yes, nearby you can visit Photo London, an art gallery and museum, or explore the Aldwych Post Office and Amazon Counter for postal services.
How can nearby transit or postal services assist me when visiting Post Office Travel Money?
Nearby locations like Aldwych Post Office and Royal Mail Priority Postbox offer convenient shipping and mailing services that might complement your needs when visiting Post Office Travel Money at 95 Aldwych.
Are there any financial services near Post Office Travel Money that could be useful?
Yes, Western Union and John Venn & Sons provide financial services nearby, which can be helpful for money transfers or other financial needs.
What products and services does Post Office Travel Money offer?
They offer Travel Money Cards, various foreign currencies such as Euros, US Dollars, South African Rand, and services including Currency Buy Back and a Travel Money Refund Guarantee.
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