Certified by Post Office Travel Money • May 24, 2026
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Reviews
4.2
5 reviews
5 stars
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1 star
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MS
Matthew Symes
Dec 8, 2025
1.0
Useless post office - just wanted to buy a stamp but some incredibly complex ticketing system thwarted me, and several others. All stamp machines out of action too. AVOID!!
DC
Dan Clark
Mar 20, 2025
5.0
We went to the post office to exchange some old pounds for new pounds. Priya was very helpful and we got what we needed quickly. Very positive experience.
PC
Priscila Cliper
Mar 12, 2025
5.0
Prya wonderful
MD
Matt Diamond
Mar 12, 2025
5.0
So, so good
SS
SIR SHIELD
Nov 25, 2024
5.0
Excellent Service at Victoria Post Office for Passport Renewal
I recently visited the Post Office in Victoria to renew my passport, and I must say, my experience was exceptional, thanks in large part to the superb assistance from staff member Ahila. From the moment I walked in, I was greeted with a warm smile and a level of professionalism that made the entire process quick and hassle-free.
Ahila guided me through every step of the renewal process, ensuring that I had all the necessary documents in order. Her friendly demeanour instantly put me at ease, which is something I really appreciated given that administrative tasks can often be a bit stressful. She answered all my questions with patience and clarity, making even the most complex details seem simple.
What stood out most was her willingness to go the extra mile. Ahila demonstrated not just knowledge of the procedures but also genuine care for her customers. I never felt rushed, and she made sure I understood each part of the process before moving on. It’s clear that she takes pride in her work and values customer satisfaction.
Thanks to Ahila, my passport renewal was completed in no time, and I walked away feeling grateful for the smooth experience. It’s refreshing to encounter staff members who are not only efficient but also friendly and approachable.
Overall, I highly recommend visiting the Victoria Post Office for any passport-related needs, and if you’re lucky enough to be assisted by Ahila, you’re in great hands! Thank you, Ahila, for making what could have been a tedious task into a pleasant and quick experience.
Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money?
Post Office Travel Money is open Monday 9:00-18:00, Tuesday 9:30-18:00, Wednesday to Friday 9:00-18:00, and closed on weekends.
What payment options can I use at Post Office Travel Money?
You can pay using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Which currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies including Euro, US Dollars, Australian Dollars, Canadian Dollars, South African Rand, Thai Baht, UAE Dirham, Turkish Lira, Singapore Dollars, and more, one at a time.
Do I need to bring identification to buy or exchange currency at the branch?
Yes, if paying by card you need a valid passport, UK or EEA photocard driving licence, or an EEA identity card. Some cash transactions may also require ID and electronic identity verification.
What services does Post Office Travel Money offer?
They offer currency buy back and a travel money refund guarantee if your trip is cancelled within 28 days of purchase.
Can I order travel money online from Post Office Travel Money?
Yes, you can order online via their website at https://www.postoffice.co.uk/travel-money.
Is there a mobile app to help with ordering travel money from Post Office Travel Money?
Yes, the Post Office Travel app is available on iOS and Android for ordering travel money conveniently.
What nearby post offices are close to Post Office Travel Money for additional postal needs?
Nearby post offices include Broadway Post Office and Post Office Broadway which you can visit for postal and shipping services besides currency exchange.
Are there nearby dining options to visit before or after using Post Office Travel Money?
Yes, nearby restaurants include Caxton Grill (bar and grill), Nori (fast food), and Abokado (sushi and fast food).
Which hotels are near Post Office Travel Money if I need accommodation?
Nearby hotels include St. Ermin's Hotel and Autograph Collection, convenient for travelers needing stay options near the branch.
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