Question 1

Do I need to bring identification if I'm buying or exchanging currency in a branch?

Accepted Answer

If you are buying currency and paying by card then you will need to bring one of the following;

Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.

Question 2

What currencies can i load onto a Post Office Travel Money Card?

Accepted Answer

You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.

Question 3

What are the opening hours of Post Office Travel Money?

Accepted Answer

The branch is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 12:30 PM. It is closed on Sundays.

Question 4

What forms of payment does Post Office Travel Money accept?

Accepted Answer

You can pay using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.

Question 5

Do I need identification to buy or exchange currency at Post Office Travel Money?

Accepted Answer

Yes. If paying by card, you must bring a valid passport, UK or EEA photocard driving licence, or an EEA identity card. They may also verify your identity electronically at the counter.

Question 6

Which currencies can I load onto a Post Office Travel Money Card?

Accepted Answer

You can load up to 22 currencies, including Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, and more.

Question 7

Does Post Office Travel Money offer any guarantees on currency refunds?

Accepted Answer

Yes, they offer a Travel Money Refund Guarantee that refunds your currency within 28 days of purchase if your trip is cancelled.

Question 8

Where is Post Office Travel Money located?

Accepted Answer

It is located at 242 Ferndale Road, London, Greater London, SW9 8FR, United Kingdom.

Question 9

Are there any nearby ATMs I can use to withdraw cash before visiting Post Office Travel Money?

Accepted Answer

Yes, there are several nearby ATMs including Post Office ATM and ATM (Post Office), which can help you withdraw cash conveniently.

Question 10

What coffee shops are near Post Office Travel Money where I can relax before or after my visit?

Accepted Answer

Nearby coffee shops include Assembly Coffee London, Door - Coffee Bar, and Volcano Coffee Works, perfect for a coffee break around your visit.

Question 11

Are there any interesting local attractions near Post Office Travel Money?

Accepted Answer

Yes, The Chocolate Museum, a chocolatier and history museum, is nearby and worth a visit before or after handling your currency needs.

Question 12

Can I collect parcels near Post Office Travel Money?

Accepted Answer

Yes, Evri ParcelShop is located nearby and provides food delivery and professional parcel services.

Post Office Travel Money

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