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Post Office Travel Money

2.8
(65 reviews)

Business Details

168 King Street, London, Greater London
W6 0QU, United Kingdom
+44 3457 223344
https://www.postoffice.co.uk/travel-money

About

Currency Exchange Service

Location

Post Office Travel Money
168 King Street, London, Greater London
W6 0QU, United Kingdom

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 1:00 PM2:20 PM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.8
65 reviews
5 stars
27
4 stars
2
3 stars
2
2 stars
2
1 star
32
  • KB
    K B
    Jul 15, 2024
    1.0
    Unprofessional angry couple who run this branch. Better to visit the branch in Brook Green very close to Hammersmith
  • KB
    Kazzy B
    Jul 12, 2023
    1.0
    Incredibly rude and demeaning treatment from the gentleman running this post office. I came in to enquire about verification of address for a Dbs check (something which I had never done before). He asked me quite unpleasantly whether I wanted verification or certification then rolled his eyes when I said I wasn’t sure. His whole demeanour was very hostile and condescending. I have never had an encounter like it in my life. I will never visit this post office again and would recommend to anybody to avoid.
  • AP
    Akosua Paries-Osei
    Jan 11, 2023
    5.0
    It was my first time using this post office, and what an absolute delight Sharon and Ash were. Both were bubbly, funny, friendly and extremely helpful. It was like an old school post office, when people were interested in you and took the time to tailor their services to suit your needs. Thank you both Excellent service, Sharon and Ash (and Bob) 5⭐️service. 😂😂💐💐💕💕🙌🏾🙌🏾🙌🏾
  • KK
    karacolegrave
    Nov 22, 2022
    5.0
    The woman was so lovely and helpful. She gave me great advice with a smile. Also no queues! (9am Tuesday).
  • LL
    La
    Apr 22, 2022
    1.0
    Terrible service. Rude and pedantic staff, especially the old lady. They treat you like they’re doing you a favour, as opposed to being there to help you. It’s unacceptable, that they can get away with treating customers to badly Re-edit: How is it possible that despite numerous complaints about rude staff, nothing has been done? Absolutely despicable

Frequently Asked Questions About Post Office Travel Money

Do I need to bring identification if I'm buying or exchanging currency in a branch?

If you are buying currency and paying by card then you will need to bring one of the following; Valid passport Valid UK or EEA photocard driving licence EEA identity card We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.

What currencies can i load onto a Post Office Travel Money Card?

You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time: Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.

Brand Certified Facts from Post Office Travel Money

This information is certified by Post Office Travel Money and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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