Certified by Post Office Travel Money • May 24, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 1:00 PM2:20 PM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Reviews
2.8
65 reviews
5 stars
27
4 stars
2
3 stars
2
2 stars
2
1 star
32
KB
K B
Jul 15, 2024
1.0
Unprofessional angry couple who run this branch. Better to visit the branch in Brook Green very close to Hammersmith
KB
Kazzy B
Jul 12, 2023
1.0
Incredibly rude and demeaning treatment from the gentleman running this post office.
I came in to enquire about verification of address for a Dbs check (something which I had never done before). He asked me quite unpleasantly whether I wanted verification or certification then rolled his eyes when I said I wasn’t sure. His whole demeanour was very hostile and condescending. I have never had an encounter like it in my life. I will never visit this post office again and would recommend to anybody to avoid.
AP
Akosua Paries-Osei
Jan 11, 2023
5.0
It was my first time using this post office, and what an absolute delight Sharon and Ash were. Both were bubbly, funny, friendly and extremely helpful. It was like an old school post office, when people were interested in you and took the time to tailor their services to suit your needs. Thank you both Excellent service, Sharon and Ash (and Bob) 5⭐️service. 😂😂💐💐💕💕🙌🏾🙌🏾🙌🏾
KK
karacolegrave
Nov 22, 2022
5.0
The woman was so lovely and helpful. She gave me great advice with a smile. Also no queues! (9am Tuesday).
LL
La
Apr 22, 2022
1.0
Terrible service.
Rude and pedantic staff, especially the old lady.
They treat you like they’re doing you a favour, as opposed to being there to help you.
It’s unacceptable, that they can get away with treating customers to badly
Re-edit: How is it possible that despite numerous complaints about rude staff, nothing has been done? Absolutely despicable
Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money at 168 King Street, London?
Post Office Travel Money is open Monday to Thursday from 9:00 to 17:00, Friday from 9:00 to 12:15 and 13:30 to 17:00, Saturday from 9:00 to 12:00, and closed on Sundays.
What payment options are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Do I need identification to buy or exchange currency at Post Office Travel Money?
Yes, if paying by card, you need a valid passport, UK or EEA photocard driving licence, or EEA identity card. They may also require ID for cash transactions and verify your identity electronically.
Which currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euros, US Dollars, Australian Dollars, Canadian Dollars, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, and more.
What services does Post Office Travel Money offer?
They provide Travel Money Cards, Currency Buy Back, and a Travel Money Refund Guarantee with competitive rates and no commission.
Is there an app to order travel money from Post Office Travel Money?
Yes, you can use the Post Office Travel app available on both iOS and Android for ordering travel money conveniently.
What nearby post offices can I visit when at Post Office Travel Money on King Street?
Nearby are King Street Post Office, Post Office, and Post Office-King Street, convenient for additional postal and shipping services during your visit.
Are there any nearby places to eat or relax after visiting Post Office Travel Money?
Yes, you can visit Credit Munch Cafe, The Hammersmith Cafe, Mooboo Hammersmith for bubble tea, and Jin-Da Thai restaurant nearby for a range of dining options.
Where can I find beauty or grooming services near Post Office Travel Money?
Nearby beauty and grooming places include Elisa Marconi and Primitive Origins, The Blue Tattoo, Brand Vs Barber, Hair Works and Beauty, and Band of Barbers.
What public or government buildings are close to Post Office Travel Money?
Hammersmith Town Hall and London Borough of Hammersmith are nearby, useful for civic services or local government needs during your visit.
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