Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
Where is Post Office Travel Money located?
Post Office Travel Money is located at 66 Tennyson Road, Cheltenham, Gloucestershire, GL51 7BY, United Kingdom.
What are the opening hours of Post Office Travel Money?
The branch is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
What payment options does Post Office Travel Money accept?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
What products and currencies are available at Post Office Travel Money?
They offer Travel Money Cards and a variety of currencies including Euros, US Dollars, South African Rand, Australian and New Zealand Dollars, UAE Dirham, Canadian Dollars, Turkish Lira, Singapore Dollars, and Thai Baht.
Do I need to bring identification when buying or exchanging currency?
Yes, if paying by card, you need a valid passport, UK or EEA photocard driving licence, or EEA identity card. Some cash transactions may also require ID for electronic verification.
What currencies can be loaded onto a Post Office Travel Money Card?
You can load up to 22 currencies, one at a time, including Euro, US dollars, Australian dollars, Canadian dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, Chinese yuan, Japanese yen, and more.
Is there a refund policy if I cancel my trip after purchasing currency?
Yes, Post Office Travel Money offers a travel money refund guarantee, refunding your currency within 28 days if your trip is cancelled.
Are there any nearby restaurants I can visit before or after my visit?
Yes, nearby options include Yuen Wah House (Chinese cuisine), Curry Delight and Chef Kitchen (Indian restaurants), Chennai Balti (Indian fast food), and Indian Cottage.
What local services are close to Post Office Travel Money that might be useful?
Nearby services include DPB Parcel Shop and Evri ParcelShop for parcel delivery, Willow Floral Design florist, Talking Heads beauty and hair salon, and Cotswold Life Coaching medical center.
How can I get to Post Office Travel Money using local transport or nearby landmarks?
Post Office Travel Money is close to the landmark Arle in Cheltenham, known for its fountain. This can help orient visitors. Additionally, Airport Travel Gloucestershire taxi service nearby can assist with transport.
Brand Certified Facts from Post Office Travel Money
This information is certified by Post Office Travel Money and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: