Certified by Post Office Travel Money • May 24, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday8:00 AM - 1:00 PM
Sunday11:00 AM - 5:00 PM
Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What services does Post Office Travel Money offer?
Post Office Travel Money offers currency exchange services including buying and selling various foreign currencies, Travel Money Cards, and a Travel Money Refund Guarantee.
What currencies can I load onto the Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euro, US Dollars, Australian Dollars, Canadian Dollars, South African Rand, UAE Dirham, Thai Baht, and more.
Do I need to bring identification when buying or exchanging currency at the branch?
Yes. If paying by card, you need to bring a valid passport, valid UK or EEA photocard driving licence, or an EEA identity card. Some cash transactions may also require ID and electronic identity verification.
Where is Post Office Travel Money located?
It is located inside Waitrose at Fossetts Way, Southend-on-Sea, Essex, SS2 4DQ, United Kingdom.
What are the opening hours of Post Office Travel Money?
Open Monday to Friday from 9:00 to 19:00, Saturday from 8:00 to 13:00, and Sunday from 11:00 to 17:00.
What payment options are accepted at Post Office Travel Money?
Payment options include American Express, Apple Pay, Android Pay, cash, Maestro, Mastercard, and Visa.
Is there a convenient place to get refreshments near Post Office Travel Money?
Yes, Waite & Rose Café is nearby where customers can enjoy beverages before or after their visit.
Can I combine my visit to Post Office Travel Money with a workout?
Yes, PureGym Southend Fossetts Park and WELFiT gym facilities are nearby where you can exercise before or after handling your currency needs.
Are there other convenient services near Post Office Travel Money?
Yes, there is Eastern Avenue Post Office for postal services, Johnson Cleaners for dry cleaning, and Shell gas station nearby for refueling or convenience shopping.
Is there a convenient way to order travel money online?
Yes, you can order travel money online through their website at https://www.postoffice.co.uk/travel-money.
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