Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in South Ockendon?
Post Office Travel Money is open Monday to Saturday from 8:30 AM to 6:00 PM and on Sundays from 8:00 AM to 5:00 PM.
Which payment methods are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euro, US Dollars, Australian Dollars, Canadian Dollars, South African Rand, UAE Dirham, Turkish Lira, Thai Baht, Singapore Dollars, and others.
Do I need to bring identification when buying or exchanging currency at Post Office Travel Money?
Yes, if paying by card you must bring a valid passport, UK or EEA photocard driving licence, or an EEA identity card. Identification may also be required for some cash transactions and identity verification may be performed electronically.
Does Post Office Travel Money offer a refund if my trip is cancelled?
Yes, they offer a travel money refund guarantee and will refund your currency within 28 days if your trip is cancelled.
How can I conveniently order travel money from Post Office Travel Money?
You can order online via their website at https://www.postoffice.co.uk/travel-money or use their mobile apps available on both iOS and Android.
Are there other financial services nearby Post Office Travel Money?
Yes, Western Union and JCP Direct, both financial service providers, are located nearby and can assist with transfers or other financial needs.
What nearby post office or convenience stores can I visit near Post Office Travel Money?
A short distance away is Aire Drive Post Office which also offers convenience store items and a liquor store, helpful for picking up essentials before or after your visit.
Can I explore any parks or attractions near Post Office Travel Money?
Yes, Little Belhus Country Park Rocks is nearby, offering a pleasant outdoor attraction to visit before or after getting your travel money.
What other services or shops are located near Post Office Travel Money?
Nearby are various shops and services including a bridal shop (Ward), craft shops like Thrifty Crafter Ltd., dental services at Dental Kits, and several professional and retail services.
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