Certified by Post Office Travel Money • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What services does Post Office Travel Money offer?
Post Office Travel Money offers currency exchange, Travel Money Cards, and services like Currency Buy Back and a Travel Money Refund Guarantee.
What are the opening hours of Post Office Travel Money?
The branch is open Monday to Friday from 9:00 to 17:30, Saturdays from 9:00 to 13:00, and closed on Sundays.
Which payment options are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Do I need to bring identification to buy or exchange currency?
Yes. If paying by card, you need a valid passport, UK or EEA photocard driving licence, or an EEA identity card. Some cash transactions may also require ID verification.
Which currencies can I load onto the Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euros, US Dollars, Australian Dollars, South African Rand, Thai Baht, UAE Dirham, and more.
How can I order foreign currency from Post Office Travel Money?
You can order online via their website at https://www.postoffice.co.uk/travel-money or use their Post Office Travel app available on iOS and Android.
What is the refund policy if my trip is cancelled?
They offer a Travel Money Refund Guarantee, refunding your currency within 28 days if your trip is cancelled.
What useful places are near Post Office Travel Money for customers?
Nearby you’ll find the London Road Post Office for postal services, Bangkok Express and Mogumogu for Asian dining, and Prescription Art gallery for entertainment.
How can nearby restaurants benefit customers visiting Post Office Travel Money?
Customers can enjoy meals at nearby places like Bangkok Express, a Thai restaurant, or Mogumogu, a Japanese restaurant, making it convenient to combine errands with dining.
Are there entertainment options close to Post Office Travel Money?
Yes, entertainment options include the Prescription Art gallery for arts and the arcade/bar World’s Raceway for leisure activities nearby.
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