Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in Dartmouth?
Post Office Travel Money is open Monday to Saturday from 8:00 AM to 6:00 PM, and on Sundays from 8:00 AM to 5:00 PM.
What forms of payment does Post Office Travel Money accept?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Which currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies including Euro, US Dollars, Australian Dollars, Canadian Dollars, New Zealand Dollars, Thai Baht, UAE Dirham, Turkish Lira, South African Rand, Swiss Francs, Polish Zloty, Pounds Sterling, Chinese Yuan, Czech Koruna, Danish Kroner, Hong Kong Dollar, Hungarian Forint, Japanese Yen, Norwegian Krone, Saudi Riyal, Singapore Dollar, and Swedish Krona.
Do I need to bring identification when buying or exchanging currency in branch?
Yes, if you pay by card you need a valid passport, UK or EEA photocard driving licence, or an EEA identity card. Some cash transactions may also require ID verification, and you must have a permanent UK address for electronic identity verification.
What services does Post Office Travel Money offer?
They offer currency buy back and a travel money refund guarantee, ensuring you get competitive rates with no commission and refund within 28 days if your trip is cancelled.
How can nearby ferry services like Post Office-Kingswear help me when visiting Post Office Travel Money?
If you're traveling between Dartmouth and Kingswear, the Post Office-Kingswear ferry service provides convenient transit to reach Post Office Travel Money or explore the area, making it easy to plan your currency exchange as part of your trip.
Are there local coffee shops near Post Office Travel Money where I can relax?
Yes, Kingswear Coffee Co., Ebb and Flow, and Moor at 13 are nearby cafes where you can enjoy coffee or smoothies before or after your visit to Post Office Travel Money.
What are some nearby attractions to visit after using Post Office Travel Money?
You can visit historical and cultural sites like Coleton Fishacre - National Trust and the Lower Portland Ferry, or enjoy a ride on the Dartmouth Steam Railway for a scenic experience.
Is there convenient public transportation near Post Office Travel Money?
Yes, Kingswear Railway Station and Kingswear Steam Rail Station are nearby train stations, facilitating easy travel to and from the Post Office Travel Money location.
Can I order travel money online or via an app from Post Office Travel Money?
Yes, you can order travel money online at their website or use the Post Office Travel app available on Apple App Store and Google Play for a convenient and hassle-free experience.
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