Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money in Ilkeston?
Post Office Travel Money in Ilkeston is open Monday to Friday from 06:00 to 20:00, Saturday from 09:00 to 20:00, and Sunday from 09:00 to 12:00.
What types of payment does Post Office Travel Money accept?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Do I need to bring identification to buy or exchange currency at Post Office Travel Money?
Yes, you need to bring one valid ID such as a passport, UK or EEA photocard driving licence, or an EEA identity card if paying by card. Some cash transactions may also require ID verification.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies, including Euro, US dollars, Australian dollars, Canadian dollars, Thai baht, UAE dirham, South African rand, Swiss francs, Japanese yen, and more.
Does Post Office Travel Money offer any guarantees for currency refunds?
Yes, they offer a Travel Money Refund Guarantee where you can get your currency refunded within 28 days if your trip is cancelled.
How can I order currency from Post Office Travel Money online or via an app?
You can order currency online at https://www.postoffice.co.uk/travel-money or use their Post Office Travel app available for iOS and Android.
What nearby places can I visit before or after getting currency at Post Office Travel Money?
Nearby you can visit Treetops Hospice thrift store, South Perk cafe, and The Lighthouse Charity shop, which offer shopping and dining options.
Is there a nearby Post Office for mailing or other postal needs near Post Office Travel Money?
Yes, there is a Post Office nearby offering postal services and currency exchange, convenient if you need to send mail after your visit.
Are there beauty or wellness options near Post Office Travel Money in Ilkeston?
Yes, nearby beauty salons and spas such as KH Hair Ilkeston, The Worx, and All Being Well Health & Acupuncture offer grooming and wellness services.
Can I find food and dining options near Post Office Travel Money?
Yes, nearby eateries include USA Chicken Express, Delilah’s Bar & Bistro, and Legs Wine Bar for a variety of food and drink choices.
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